For details, refer to the following: If there is a home theater system and a digital optical cable is used in the connection, manually change the Audio/Video Sync or Audio Delay setting on the home theater system (if available). Search if your TV or sound bar has an auto-volume control feature. How feasible this is depends on which remote you are using. Next Post: Amazon Fire TV No Picture Only Sound How To Fix? But our experts' tips below should help you recover the sound on your device. After that, you can plug your TV back in and turn it on. .expand_parent_dev:before{text-decoration:none;content: '+';margin-right: 5px;color:grey;text-decoration:none !important; display: inline-block; border: solid lightgrey 1px; padding: 4px; line-height:8px;font-size: .9em;} 4 comments. What Causes The Sony TV Volume Is Fixed Issue? Are Optical Digital Audio Out jacks on Sony TVs Fixed or Variable? Our site is not optimized for your current browser. Most people are not watching TV with extensive home surround systems. I have had no issues with it what so ever. If watching a TV program, try changing the channel to see if the problem occurs on other channels; if it only occurs on one channel, then the issue is with the broadcast. If the issue continues, use the information provided to help you resolve this issue. Refer to the operating instructions for your TV for model-specific information about the features and capabilities of your TV. Last night I was surfing through channels on my TV and encountered a bizarre problem. Turn on the TV. This includes but is not limited to the model of the TV, the software and/or firmware version and the make and model of any . This will soft reset the TV and fix the sound! Comment * document.getElementById("comment").setAttribute( "id", "ac7d4444075ed98268f53a2c76dcbbb4" );document.getElementById("a929b22746").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Change the A/V sync setting to Auto or On. I tried one of them a few years ago but it was a PITA. A bad HDMI connection can also hamper the video and audio output. The audio quality of television broadcasts is poor when listening through a surround sound receiver. Now I'm using a Fetch TV remote 99% of time (or Sony remote occassionally). .expand_parent_dev.toggleFocus{font-weight: bold;color:black !important;} .expand_child{margin-left: 40px; display: block;} Louie, it is Pres & Linda with the Sony ST5000 Sound Bar connectected to the Sony Bravia OLED XBR-65A9F in late November 2018. Here are the things you can do to fix this issue:Power cycle your TVConfigure the audio settings correctlyCheck the HDMI connectionUpdate the TV softwareReset Sound SettingsPerform a Factory Reset. Previous Post: TCL Roku TV Overheating Message: How To Solve This Issue? I can't access the menu or press any buttons on the TV remote, Any button leads to this message appearing. 952 189K views 6 years ago Sony Bravia showing warning message 'TV volume is fixed' when i press volume button from the tv remote. When I change volume and use the mute key the TV shows this message "TV Volume is Fixed". Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. Louie, however th read more 1808990 posts. Press the HOME button on the remote control. .expand_parent_dev{text-decoration: underline;display:block;} However, before doing that, you must consult a TV mechanic. Sony TV sound issues can be easily fixed with a simple fix that should resolve about 80% of them. It feels like I want to set up the Roku Remote to control the TV Power but NOT the TV . For information about the availability of A/V sync or Audio Delay setting, refer to the operating instructions supplied with the product. TV - Sony Bravia XBR-65X800B; Soundbar - Vizio s4251w-B4 w/Subwoofer and speakers; . Verify that the volume control and MUTE buttons on the TV and remote control are not stuck. Then via the process of elimination, determine how your specific sound problem can be resolved. Our site is not optimized for your current browser. New Playbase: Sony Bravia TV message "TV Volume is Fixed" 3 years ago 3 May 2019. I can't see why i would do that? Next up, you must get to Product Support or Customer support and select Automatic Software Update or Automatic Software Download. The second step with any firmware or performance issues, especially after a recent firmware update, should be to perform a full factory reset on the TV. Perhaps the defect is in the board, or perhaps it was because of mishandling by your factory workers installing the board. Select [Fixed] to adjust the volume using the connected audio systems remote control. A newer version of your browser may be available, Applicable Products and Categories of This Article, Adjust the picture settings on your Android TV, Adjust only the voice volume using the Voice Zoom feature, How to adjust the date and time (other than Android TV), DO NOT SELL OR SHARE MY PERSONAL INFORMATION. . The methods I will share with you are easy to follow and should work in most cases. Plug in the AC power cord (mains lead) and turn on the TV to check its status. Find information and receive instant notifications about your product. Point the remote control at the illumination LED or status LED. The picture is distorted, the video and audio is out of sync when using Screen Mirroring feature of the TV. Select [Fixed] to adjust the volume using the connected audio system's remote control. Sony TVs author review by ConsumerAffairs Research Team. This article provides a variety of steps and information to address delayed audio or audio and video that's out of sync on your TV. If there is, clean them out with a dry cloth. However, you must ensure that you dont rush and go about every method carefully. Power reset TV. Navigate to the Settings app using your Sony TV buttons. Turn off the TV. The next steps will depend on your TV menu options: Disconnect headphones from the AUDIO OUT before changing the settings. Manuals are posted on your model support page. Select OFF. Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. You can adjust the volume level of broadcasts and external inputs in the Sound orSound adjustments options: Advancedauto volume improves volume level differences when the volume level difference is large in the following cases: This setting automatically adjusts the volume to a fixed level that matches the volume changes of the broadcast and input signal. What is the difference between FIXED and VARIABLE audio output? No sound or only a very low level of sound is heard, no matter which device is selected. Please accept Youtube cookies to watch this video. 0 online. Reset the TV to factory specifications. If this doesn't work, try disconnecting the power from the TV and then removing the back off the TV and disconnecting the button "board" cable from the mainboard. It will eventually remove any existing bugs in the TV software and may even resolve the fixed volume issue. Ask for FREE. The easiest ways to fix your Sony TV that is muting, unmuting, or causing other volume issues is to either use the self-diagnostic feature located in the "help" menu, factory reset your tv, and finally to use a guide. When connecting the Bravia XR TV and SRS-NS7, no audio comes out from the TV while TV audio is playing in spatial sound. Again, this is more of an annoyance, but if I could get that message not to come up, I would be all set. 2. Another thing that you can do is turn off the surround sound, and this will allow the internal speakers to use the default settings. .expand_child_dev + p:empty {display:none} Select Sound Sound adjustments Advanced settings Input related Volume offset. Only reason for going with sony is because of its picture and sound quality. If you connect the audio device to the TV headphone jack, the HDMI terminals, or via Bluetooth, the TV cannot output sound from both the TV . If the TV is connected to an active and stable Internet connection, install the latest TV software. . It looks like JavaScript is disabled in your browser. Search. Xfinity Modem Blinking Orange: Why And How To Fix? Samsung Monitor Says Check Signal Cable: How To Fix? I have familiarized you with the possible causes of the Sony TV Volume is Fixed issue. I can live with this, but it would be nice to not have the "TV Volume is Fixed" message come up when I move the soundbar volume up and down. Problems when changing channels or inputs on the TV. Applicable Products and Categories of This Article. It looks like JavaScript is disabled in your browser. All You Need To Know. How To Resolve The Sony TV Volume Is Fixed Issue? Note: This issue applies to some TV models released in 2019 or later. Select [Sound] [Headphone/Audio Out] [Audio Out] [Audio Out] in the sound setting menu [Fixed] or [Variable]. Samsung Monitor Goes Black Randomly How To Fix? .expand_parent_dev.toggleFocus:before{content: '-';color: grey;text-decoration: none !important;display: inline-block;border: solid lightgrey 1px;padding: 5px 6px 6px;line-height: 7px;position: relative;top: -1px;} The procedure may differ depending on the model of your TV. Press the SELECT button. Photo Gallery . While I have upgraded the TVs multiple times since then, the Playbar has remained, and never needed any change (nor the remote). On the supplied TV remote control, press the MENU button. The FIXED or VARIABLE audio output setting changes the way audio is sent through the television AUDIO OUT jacks. Following the SONOS instructions gave me the rude message on my TV each time I adjusted volume. Top Page > Configuring Various Settings > External Sound Output Settings > If I change the variable, then the Roku volume controls BOTH the TV Speaker volume and the Soundbar volume. Samsung TV Not Responding To Remote Or Buttons: How To Fix? You must ensure its not loose or damaged. Smart Home Remodelling For Existing Homes: How To Do? Reason: Audio systems has been selected as Speaker. 14 replies; 1718 views N Userlevel 1 +3. Unplug Sony TV from wall IMPORTANT: If the Audio Out option of the television is set to Fixed, the TV speakers are turned off and the volume output of the TV is fixed. Press the SELECT button. On the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. How do I reset the sound on my Sony Bravia TV? As far as the reasons behind this sony Bravia TV volume is fixed issue, it may be caused by a glitch in the system or some incorrect sound configurations.